Terms & Conditions

Welcome to Wispy Willow Soap Co. By accessing or using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our site.

1. General Information

This website is owned and operated by Wispy Willow Soap Co., located in Wixom, Michigan. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

2. Online Store Terms

You must be at least 18 years old (or the age of majority in your area) to make a purchase. You agree not to use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

All of our products are handcrafted in small batches, and slight variations in color, scent, or design may occur. These variations are completely normal and part of the handmade process.
Product descriptions, ingredients, and pricing may change at any time without notice.

4. Orders and Payments

We accept payments through secure third-party processors. By submitting an order, you confirm that all information provided is accurate and complete.
Wispy Willow Soap Co. reserves the right to cancel or refuse any order for any reason, including suspected fraud or stock errors.

5. Shipping and Returns

Please review our Shipping Policy and Refund Policy for full details on order processing times, delivery, and returns.

6. Intellectual Property

All content on this website, including text, product descriptions, images, and designs, is the property of Wispy Willow Soap Co. and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

Our products are for external use only. Please review the ingredient list before use to check for any allergies or sensitivities. Wispy Willow Soap Co. is not responsible for any reactions, injuries, or damages resulting from the use or misuse of our products.
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

8. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on this page.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: wispywillowsoapco@gmail.com

Last updated: Oct, 2025